Cannon & Brown Fulfillment Policy


Purpose: This policy outlines the fulfillment process for services provided by Cannon & Brown, including consultations over QuickBooks Online (QBO) questions, Tax Consultations, Business Formation, and Discovery Meetings for new clients.

Currency: All transactions will be conducted in United States Dollars (USD).

Booking Process: Clients can book consultations through our secure online scheduling system, Calendly. Upon selecting the desired service, clients will be prompted to make a payment via Stripe to confirm their appointment.


Services Offered:

  • QBO Consultations: Expert advice on navigating and optimizing QuickBooks Online for your business needs.
  • Tax Consultations: Professional guidance on tax planning, filing, and compliance.
  • Business Formation: Assistance with the legal and financial aspects of starting a new business.
  • Discovery Meeting: An initial meeting for new clients to explore our services and discuss specific needs.


Payment Fulfillment: Payment is required at the time of booking to secure the consultation slot. Stripe will process the payment, and a confirmation receipt will be sent to the client's email address.



Refund Policy: Cannon & Brown values our clients' time and understands that unforeseen circumstances may arise. We offer a full refund for cancellations or rescheduling requests made prior to the scheduled meeting time. Clients are encouraged to notify us as soon as possible to arrange for a refund or to reschedule their consultation.

No-Show Policy: In the event that a client does not show up for their scheduled meeting without prior notification, the payment will be non-refundable. This policy is in place to ensure that our consultants' time is respected and that other clients are not disadvantaged.

Rescheduling: Clients may reschedule their consultation without any additional charge, provided that they inform Cannon & Brown prior to the scheduled meeting time.

Contact Information: For any questions regarding this policy or to arrange for a refund or rescheduling, clients may contact the owner directly at ceruleanbookkeeping@gmail.com